Frequently Asked Questions
Find answers to your most pressing questions (Spa Etiquette)
We provide a range of spa treatments, including massages, facials and body therapies using natural ingredients.
Purea Spa is open daily from 11 AM to 11 PM, ensuring flexibility for our guests.
While walk-ins are welcome, we recommend booking in advance to secure your preferred time and service.
Cancellations must be made at least 24 hours in advance to avoid any charges.
Yes, we kindly recommend making a reservation in advance, especially on weekends to
ensure availability. You may book directly at our spa reception or contact us via,
WhatsApp: +60 12-3973101
Email: booking@pureaspa.com
Please arrive at the Spa at least 10 minutes before your treatment time to enjoy in our relaxing lounge. Late arrival may result in your treatment time being reduced so that the next guest is not delayed.
Guests will be charged a 50% cancellation fee for treatments cancelled less than 8 hours in advance.
To fully enjoy your spa treatment and for the comfort of our guests, the use of mobile phones is not allowed in the Spa area.
Please place all your belongings, (including handphones) in a secure place. We provide lockers in the Spa for your use. However, the Spa does not assume any liability for personal items.
Please advise our staff when you make a booking so we may advise what treatments are safe for you.
All treatments and services offered are stated on our Spa Menu. We appreciate our guests’ consideration to be respectful to our therapists. Please do not request for services that are not stated.
Can’t find an Answer?
How to Experience Purea Spa
Visit our website to browse through the range of spa services we offer, tailored to your needs.
Select a treatment that resonates with you, considering our nature-inspired therapies and traditional healing techniques.
Use our online booking system to schedule your appointment at a time that suits you best.
Receive a confirmation email with your appointment details and any special instructions for your visit.